• addWhat is ASTRAPAY?
  AstraPay is a Nigerian fully digital e-banking platform. With AstraPay, you can do all your banking transactions without being physically present at a bank.
• addAm I eligible for a loan?
  To determine if you’re eligible to borrow money, our lending partners will run a quick credit check when you make a loan request.
• addWhy is my Bank Verification Number (BVN) required to use AstraPay?
  We request your BVN as a security measure. This is used to verify that the individual using the AstraPay service is the same as the owner of the provided bank account. Also, this will ensure that your details cannot be used without your authorization, in the event of a Third-party having to access your account details. Please note: Your BVN does not provide access to your account. You're encouraged to confirm this from your bank if in doubt before proceeding.
• addWhat is a Customer Account ID? How do I find mine?
  Your customer account ID is the unique number Astrapay uses to identify you which is your registered Phone Number. Think of it as your account number with us. It can be found while logging into your app. Please take note of this customer account ID as it should be used for resolving account issues speedily or on any repayment transaction details for quick identification.

Can't find your answer? We're here to help! Ask one of our advisors at nigeria@astrapay.co.

Or Chat with us on Live Support.